Frequently Asked Questions

Due to our fast distribution, please get in touch ASAP, either via our email, customerservice@athenadxb.com or via on +971 58 509 7700 If it hasn’t been packed or shipped yet, we’ll be able to cancel and refund you the full amount.

Please note: we cannot guarantee modifications before dispatch.

The best way to speak to us is by sending us a WhatsApp +971 58 509 7700 or an email at customerservice@athenadxb.com We will aim to respond back to your queries within in 24 hours, should it be urgent, please mark your email/message with ‘URGENT’

Currently we are only shipping in the UAE, but hope to be able to ship internationally in the near future.

Once your parcel has been dispatched, an email will be sent to you by us that will provide you with shipping details.